Our Prices

“No Guesswork, No Surprises – You Only Pay for the Time We Work”

At Berkshire Computer Repair, we believe fair pricing should be simple. That’s why we charge £25 per 15 minutes, with a strict maximum of £75 per hour – even if a repair takes a full hour, you’ll never pay more than £75.

No hidden fees, no inflated quotes. Just honest, efficient fixes for your computer repair and IT support emergencies.

How Our Computer Repair and IT Support Pricing Works

  • £25 per 15 minutes: We track time in precise 15-minute increments.
  • Hourly Cap of £75: Even if a repair takes 60 minutes, you’ll only pay for 45 minutes (£75 total).
  • Free Diagnostics: We’ll diagnose the issue upfront and provide a time/cost estimate before starting work.

Common IT Service Tasks & Estimated Costs

ServiceTypical TimeYour Cost
Virus/Malware Removal45 mins – 1 hour£75 (hourly cap)
New PC or Laptop Setup (Basic)30 mins – 1 hour£50 – £75
WiFi Router Setup30 mins£50
Slow Computer Cleanup30 mins – 1 hour£50 – £75
Software Installation15-30 mins£25–£50
Data Recovery (Basic)1–2 hours£75–£150
Printer Troubleshooting30–45 mins£50–£75
  • Prices include labour and VAT. Hardware parts (e.g., SSDs, cables) are quoted separately.
  • These service examples are estimates based upon typical tasks. All tasks can vary in length due to unforeseen problems and other issues. We will always advise you if we think a task will take longer than normal and give you an estimate on the time required to complete the task.

Why Choose BCR?

✅ You Save Money: With our hourly cap, a 1-hour repair costs 25% less than standard hourly rates.
✅ No Clock-Watching: We work efficiently to minimise your costs.
✅ Certified Experts: Microsoft and CompTIA-certified technicians.
✅ Local & Reliable: Serving Ascot, and surrounding towns, for 10+ years.

FAQ’s

Q: Will I be charged for diagnosis?

A: No! Initial, diagnostics are free, and we’ll only proceed with your approval.

Q: What if my repair takes longer than an hour?

A: We’ll cap each hour at £75. For example, a 90-minute repair costs £112.50 (£75 + £37.50).

Q: Do you offer discounts for repeat customers?

A: Yes! Ask about our BCR Loyalty Program for discounts on future repairs.

Q: Can I get a fixed-price quote?

A: For complex jobs (e.g, data recovery), we’ll provide a fixed price upfront.

Q: Can I get an invoice for completed work?

Yes! We always provide invoices for all work carried out. This includes business invoices.

Q: Do payments do you accept?

We accept cash, bank transfers and card payments via PayPal.

Ready to Fix Your IT?

📞 Call Now: (01344) 935008
⏰ Hours: Mon-Fri: 9am-10pm | Sat-Sun: 12pm-7pm | Emergency Support Available
🔗 Book Online: [Schedule Your Repair via Our Online Booking System]

The BCR Promise:
“Transparent pricing, expert repairs, and no surprises. That’s the BCR way.”

DISCLAIMER

This page is subject to change without notice.

The information on this page is offered in good faith. However, the prices should not be taken to be “set in stone” due to the variable nature of IT troubleshooting.

Last Updated on 30th April 2025 by BCR